v11.1 [Nov 21, 2014]
Integration with Web Help Desk: DameWare Remote Support now offers native integration with Web Help Desk software allowing you to:
- Directly launch remote session from IT tickets or from the IT asset inventory in the help desk
- Save remote session metadata, chat history and screenshots back to the IT tickets in Web Help Desk
v10.0 [Jun 11, 2013]
- DameWare Mobile Gateway Service: Install this package on a computer placed in a DMZ or accessible via VPN to control access to computers on your network from DameWare Mobile-enabled iOS devices.
- 3rd-Generation SolarWinds Licensing: Support for license activation through authentication proxy servers. Maintain existing license keys for v9-v10 of DameWare Remote Support (DRS) when upgrading or renewing maintenance.
- Mount ISO-R from Intel vPro with AMT & Kernel-based Virtual Machine (KVM): Mount bootable and non-bootable ISO-R images to remote computers via Intel AMT with KVM.
Configure and manage multiple remote connections, and share them between users.